Home Base Clinical Operations

Beginning Monday, March 16th, Home Base is moving all appointments to virtual telephone and video visits through July 5, 2020 in order to continue providing our patients with the best and safest care.  Our remaining programs will be put on hold until we monitor the situation. Home Base is enabled to offer care virtually in Massachusetts only.

For existing patients, please contact your provider directly with questions, or contact Home Base’s main number at 617-724-5202 . For veterans, active duty service members, and military families interested in learning more about Home Base or establishing care, please call 617-724-5202 or visit www.homebase.org/connect2care to schedule a virtual appointment.

Please refer to the clinical offerings still available at Home Base through virtual telephone and video visits.

Outpatient Mental Health Clinic for Veterans and Military Families

Warrior Health & Fitness for Veterans and Families
Home Base’s Warrior Health & Fitness Program is available for current and alumni participants through virtual means. Our staff looks forward to expanding this program to onboard new and interested Veterans to the program in the near future. If you are interested in learning more about our Warrior Health & Fitness Program, please email Warrior Health & Fitness Program Director Ryan Vanderweit here.

NEW: Home Base Operation Health@Home Digital Wellness Program
Home Base launched Operation Health@Home, an online platform that will bring you essential coaching strategies in fitness, nutrition, mindfulness, and mental health. New curated content by Home Base’s experts will be posted daily on our digital hub and on social media. Follow us at @homebaseprogram – and join us as we build our community with #HBHealthAtHome.

NEW: Slide Into Home Base: Virtual Drop-In Sessions
As we continue to social distance, staying connected, and informed is more important than ever. Join Home Base every week for virtual meet-ups and distantly socialize with other Veterans, Service Members, and Military Families. Home Base’s virtual meet-ups will be led by Home Base’s Veteran and Family Outreach team and cover a range of topics important to our military community these days. Register for one – or all – of our sessions here. We look forward to seeing you online.

Veterans: Tuesdays and Fridays at 12 pm EST

Military Family Members: Mondays at 10 am EST and Thursdays at 4 pm EST

Our staff is working remotely to serve you and provide continued care to our Veterans and their families. Home Base’s Connect to Care form submissions and voicemail will be checked daily.

If you would like to connect with a member of our Veteran Outreach or Family Support Team:

Visit www.homebase.org/connect2care
Call Home Base at 617-724-5202

Telehealth and Virtual Care at Home Base

Our clinical team has been working to develop new virtual and telehealth options to increase patient access across Massachusetts through July 5, 2020. Please see below for an overview of our telehealth program and what is available to you remotely during this time.

What is Telehealth?
Telehealth allows you to connect with a Home Base clinician through secure video and/or telephone. Home Base’s telehealth services remove barriers to care and allows patients to receive customized, high-quality treatment from the comfort of their own home. Home Base’s telehealth services are a secure and HIPAA-compliant tool that allows you to safely and confidentially consult with a clinician online or by phone.

What do I need to set up virtual visits with my provider?
Visits can be conducted by phone or through virtual video visits, which are secure, real-time video visits conducted with your clinician from your home or other private location. These can be done on a smartphone, laptop or computer that has a camera installed. Once your virtual care plan is set up with your provider, you will receive step-by-step instructions on how to set up at home.

Who is eligible for virtual care at Home Base?
Both current and new patients are eligible to telehealth care at Home Base.

  • If you are a current patient at Home Base, please speak with your provider directly on setting up your virtual care plan
  • If you are a new patient interested in seeking care at Home Base:
    • Visit www.homebase.org/connect2care
    • Call Home Base at 617-724-5202

What will be available via telehealth at Home Base?
Please refer to the clinical offerings still available at Home Base through virtual care:

Outpatient Mental Health Clinic for Veterans and Military Families
Warrior Health & Fitness for Veterans and Families
NEW: Home Base Operation Health@Home Digital Wellness Program

Telehealth, face-to-face video therapy, has been a growing trend at Home Base for some time. We know the importance of having access to mental health therapy and have taken steps to ensure our military families can continue to receive care during this prolonged period of isolation.

Please let us know if you have any questions at homebaseprogram@partners.org.

Home Base COVID-19 Resource Section

During these extraordinary times it is important that we all work together to support each other. At Home Base, we take this responsibility to heart, and are grateful to be able to stand with you to continue providing much-needed mental health services and support. Please see below for a list of resources, vetted by the Home Base team, available to you and your family.